Refund policy

We do our best to help with technical support for the products we sell, but we are teachers, not IT Specialists. If you are not satisfied with a resource, please reach out to us so we can make it right.

Brain Ninjas is a Canadian store, and all of our resources are written for the Canadian curriculum. Because these are digital downloads, we can't offer refunds or exchanges, including if you didn't realize the resources were Canadian-specific. Please check the product description before you buy. Assume a resource is written with Canadian spellings, currencies, metric measurements and Celsius.

We do not offer refunds for digital products that have been downloaded.