Frequently Asked Questions

1. Are your resources available in French? We teach primarily in English. Our French instruction is FSL, not French Immersion. If a resource is in French, it will clearly state it in the product description. Otherwise, no, they are not.

2. Why are only some of your resources available in this store? You have more in your Teachers Pay Teachers Store. Yes, not all of our resources are available in our Shopify store yet. We are working on it, but some resources require editing before they can be uploaded to Shopify.

3. Can I post a resource in my Google Classroom (or similar Learning Management System)? Yes. As long as students need to log in to a secure portal, you can post activities as needed. Please remove them when students are finished. You may not post them elsewhere online.

4. Where can I find the digital version of the the resource I bought? All links to digital versions are found inside the PDF file. It will usually be a whole page labelled "digital links" or will have a large image that says "click here" or "digital access."

5. I would like to make a purchase for my school, school board, or teachers. How can I do a purchase order? Please use the contact form to let us know. Include the resource you are interested in. We'll get in touch and sort out the details with you. If you don't require a purchase order, you school can create an account and purchase resources as needed.

6. Can I use your resource in my university class? Please contact us directly for specific instructions and citation information.

7. Can I use your resource in my student teaching? Absolutely. Tell your student teacher friends about us and get on our email list so you can get special deals.

8. Can I use your resource for homeschooling or one-on-one tutoring? Yes. While our resources are written for a classroom setting, they can easily be adapted for single students. Tutors working with small groups of students in person can use our resource .

9. Can I use your resources in my online class (like Outschool or similar teaching platforms)? No. Our resources cannot be resold or used commercially as a part of class in which students pay for your services outside of a traditional school setting. 

10. Why do some resources contain links to units or bundles in your Teachers Pay Teachers store resources instead of the Shopify version? Quite often we will include links within smaller sets to notify buyers about units or bundles. As more and more resources are uploaded to our Shopify store, these links will change so that customers can find the same resources on Shopify. You'll be notified if a resource is updated if you have made a purchase.

11. How many times can I download a resource? Generally, as many times as you need. When we update a resources, you'll be sent a notification to download the new version. If you get a notification saying you've run out of downloads, contact us. Do not share your unique download link with others, as it will reduce your availability to download again and your number of downloads is recorded.

12. Can I share this resource with other teachers? Our resources are designed to be used by classroom teachers with their own class. If two teachers teach the same group of the students the same subjects, that is considered one class. If one teacher teaches the same subject several times to different groups of students, that is one class. If you have teachers that like our resources but do not meet that criteria, please send them to our store or tell them about our email list. 

13. Why aren't your resources free? The cost of clip art, fonts, web hosting, membership fees, software, virtual assistants and time prevent us from offering all of our resources for free. We have many free lessons and activities available on our website. We encourage you to talk to your administration about reimbursing the cost of any teaching materials you purchase in our store or elsewhere. Canadian citizens can deduct some teaching materials when filing their Canadian taxes. We can also accomodate school orders. 

14. Why are your prices different on Teachers Pay Teachers? Our prices are the same, but they are in $USD on Teachers Pay Teachers and $CAN on Shopify. We have calculated the currency conversion based on the Bank of Canada rate on the day of upload so the prices do not fluctuate for customers.

15. Do I have to pay GST, PST, or HST? Shopify automatically makes these calculations based on your location in Canada.

16. Are your resources aligned to the 2022 Alberta curriculum? We are working on it. As of September 2023, all math products are aligned to the new curriculum. All other subject areas are a work in progress. If a product description includes a 2022 copyright, then it aligns to the new curriculum. Learn more about our progress for science resources.

17. How do I report an error? Since we're human, we make mistakes. While we've done our best to prevent errors, they can happen. Use this form to report an error and we'll do our best to get it corrected.